Once you decide to switch your business IT support services from your current provider to b2b, you need a smooth handover to create the foundations of our long and happy partnership.
Handing over your IT support services to the b2b team will be the easiest task you’ll ever undertake. We’ve migrated many systems for our clients, so if you want to know more about exactly what’s involved, then it goes a bit like this:
01. Site Survey
A chance to collect all the technical info we need and carry out a system health check.
02. Reporting
Red, amber or green? We’ll go through your systems and produce you a status report. Don’t know what you don’t know? This will fix that.
03. Technical Install
All monitoring software is installed and ready to go.
04. Go Live!
It’s official! b2b is now taking care of you and your IT systems
05. Ongoing Support
Our individual team members make themselves known to you, and are at the end of the phone and their emails should you need to contact them
06. Site Visits
We call in to discuss how we can improve on things and tailor our service just for you, over a coffee (tea, biscuits and hugs optional).
