Cybersecurity Doesn’t Take a Holiday
It was one of those golden evenings in Thailand – the kind where the sea glows orange and palm fronds sway in slow motion. One of our clients, finally enjoying a well-earned break, stepped onto their hotel balcony, laptop in hand. Just a quick check on some work files, they thought. But back home, thousands of miles away, their company’s cybersecurity was quietly on high alert.
The moment that login attempt came through from an unusual location, our ITDR solution kicked into gear. A support ticket was raised automatically, flagged as potentially suspicious. Within seconds, the b2b IT Services team was on it. After reviewing the situation, we confirmed it was the legitimate user, allowed secure VPN access, and enabled enhanced monitoring for the rest of their trip.
No downtime. No drama. Just seamless protection, quietly doing its job. And had a threat actor tried logging in with stolen credentials at that moment? They’d have been blocked cold.
This is the strength of a layered cybersecurity strategy. It doesn’t sit around waiting for a problem to explode. It’s proactive, adaptive, and always on.
Here’s how the client described it later:
“I’ve always known cybersecurity was important, but seeing it in action like that was eye-opening. I was halfway across the world, logging in from a totally different time zone, yet I felt just as secure as if I were at my desk. The fact that the system flagged my login and someone actually followed up? That gave me real peace of mind. It’s not just about stopping hackers – it’s about being able to work confidently, wherever you are.”
Stories like this aren’t rare. According to the UK Government’s Cyber Security Breaches Survey 2024, nearly one in three small businesses experienced a cyber incident last year. Remote access continues to be one of the easiest ways in – and attackers know it. Phishing attempts, credential theft, and account compromises make up over 80% of successful breaches. What’s more, these incidents often strike when staff are working remotely or using unfamiliar devices. Even a basic breach now costs UK SMEs an average of £1,200 – and that’s just the start once you factor in downtime, damage to reputation, and cleanup costs.
Mark Williams, Head of Client Relations at b2b IT Services, puts it plainly:
“Cybersecurity isn’t just about blocking anything that looks odd. It’s about knowing what’s normal, spotting what’s not, and reacting smartly. In this case, we verified the login, kept the client productive, and still protected the business from a real risk. That’s the balance we aim for – strong security without getting in the way of real work. Our layered system ensures that technology, people, and process are in sync – whether you’re working from the office or a beach in Phuket.”
In the end, nothing malicious came of that flagged login – which is exactly how it should be. The system did its job, quietly, in the background.
Because the goal of good cybersecurity isn’t just to keep threats out. It’s to keep businesses running, wherever they are. Whether you’re in a conference room in Cardiff or sipping something tropical in Thailand, your systems should have your back.
