In an age where cybercriminals exploit both technology and human error, your team is your strongest defence when they know what to look for. Research shows that 91 percent of cyberattacks begin with a phishing email, making it the single most common threat vector for organisations of all sizes. Yet once staff understand the tactics used, they become the best firewall of all.
b2b IT Services now offers a fully managed, self-paced Security Awareness Training platform that complements your device protection. Short, engaging episodes guide learners through real-world scenarios – from spotting fraudulent links to recognising voice-based scams – all delivered in plain English and at a pace that suits individual roles and schedules. Each module is interspersed with questions and is paired with regular phishing simulation exercises, so teams can practise their new skills in a safe environment and managers can track meaningful progress.
Self learn with episodes on a range topics
Why self-paced learning works
Traditional once-a-year workshops often fail to change behaviour. With our platform, staff can dip in when they are most alert, revisit tricky concepts, and enjoy entertaining storylines that bring the lessons to life. Service Desk Manager Lauren Martin explains,
“People actually look forward to the next episode. The characters in the episodes are entertaining, it enables people to share tips with colleagues, and most importantly, remember what they learn.”
When employees engage with content on their terms, retention soars. Detailed reports show completion rates, quiz scores and simulated-phish response times, giving you clear insight into areas that need extra attention.
Example topic – the learning platform tracks where staff are at, what they’ve watched, enabling them to progress at their own pace.
Putting it into practice
Many of our customers find Security Awareness Training included in their service plan. For others, it is an easy add-on.
Either way, setup is seamless and integration with your existing Huntress deployment takes just minutes. From day one you gain visibility into who has completed each module, how they fare in simulations and where targeted coaching can reinforce critical lessons.
Mark Williams, Senior Client Relations Manager at b2b IT Services, sums it up:
“When a quarter of your team clicks on a simulated phishing email, you see exactly where to focus your efforts. Over six months we have seen that organisations with continuous training reduce their susceptibility by up to 86 percent. That reduces risk and strengthens everyone’s confidence.”
According to the latest UK Cyber Security Breaches Survey, 50 percent of businesses and one-third of charities reported a cyber breach or attack last year. In response, those with robust awareness programmes stopped nearly all successful phishing attempts in routine simulations.
Empowering your people with entertaining, self-paced lesson.
The path forward
Security is not a one-off project, it is a continuous culture. By empowering your people with entertaining, self-paced lessons and realistic phishing simulations, you transform potential vulnerabilities into proactive defenders. Reach out to see whether your plan already includes Security Awareness Training or ask us about adding it today.
References
- Deloitte Research, “91 Percent of Cyberattacks Begin with a Phishing Email,”
- GOV.UK, “Cyber Security Breaches Survey 2024,” 2024
- Cyber Magazine, “Between 80 and 95 Percent of Cyberattacks Begin with Phishing,”
